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FAQ
Product
What size should I buy?
If you’re not quite sure which size is right for you, refer to our Size Guide on each of the product’s pages. They’re located underneath the available sizes for each of our products.
Additional size details can be found here.
How should I take care of my item?
It is highly recommended to wash with similar colors in cold water. Avoid using fabric softener with products containing elastane.
Returns & Exchanges
Return policy
Not thrilled with your purchase? No worries!
Refunds and exchanges are accepted within 30 days after receiving your package.
Terms:
- The return shipping fees of $6.95 will be deducted from your refund
- Shipping fees will be waived for exchange and store credits
- Any purchases made through another retailer are non-refundable
- Shipping fees are non-refundable in the case of returns
- For hygienic reasons underwear is final sale
- Unauthorized returns will not be accepted and charged 15% for processing
Click here to begin and enter your order details.
If your return is accepted, a shipping label and instructions will be sent to you by email
Have you received my return?
Refunds and exchanges will be processed from 3-5 business days from time of delivery.
Customer service
Monday to Friday
9:00 am to 5:00 pm
We would be happy to get back to you within 2-3 business days.